BERKELEY, CA- With two-thirds (about 71.1 million) of American
households owning one or more pets and with holiday travel planning well
underway, millions of pet owners throughout the U.S. are now considering
care options for their four-legged family members. Among the many available
animal care services, in-home pet sitting is the unequivocal service "top
dog." This according to a recent survey conducted by FETCH! Pet Care (www.fetchpetcare.com),
America's first, only and most sophisticated pet care franchise, in which
a whopping 82.12% of respondents selected "in home pet sitting at the pet's
residence" as "the most convenient, healthful and nurturing method of pet
care" among other options: "in-home pet sitting at sitter's residence"
(12.74%), "group day care" (4.87%) and kennel boarding (0.27%). With kennel
boarding garnering less than 1% consumer confidence on this point, it's
no surprise that more than three-quarters of respondents (75.93%) "consider
or think others might consider kennel boarding a pet as a 'necessary evil.'"
Why do pet owners
regard kennel boarding pets in this harsh manner? More than a quarter of
respondents (32.54%) indicated they've had a "bad experience" with kennel
boarding a pet, with a shocking 12.38% indicating they have had a bad experience
"more than once."
Almost half
of respondents (49.64%) indicated their "biggest concern about kennel boarding"
was that "it puts my pet's emotional health at risk, including depression,
separation anxiety, and stress from alpha dogs." Amid reports regarding
the highly contagious and potentially deadly strains of canine influenza
and Parvo disease -- not to mention the pervasive kennel cough virus --
it's understandable that nearly one-fifth (19.86%) of respondents indicated
their biggest kennel boarding concern was because "it puts my pet's physical
health at risk due to transmittable airborne diseases." The negative implications
of kennel boarding are apparently not just for animals, as almost one-quarter
of respondents (24.64%) concede that "it makes me feel guilty and anxious
knowing my pet is in a kennel."
When asked if
they will "kennel board their pet in the future," a revealing 39.08% of
respondents indicated "definitely no," while 37.03% indicated "I hope not,"
and 19.01% offered a reluctant "probably, if I have no other choice."
Kennel boarding
is not the only pet care concern uncovered by the survey. A full 27.64%
of respondents indicated they have had a neighbor or neighborhood child
take care of their pet but "prefer not to," with 1.24% even indicating
they "deeply regret it." Almost one-fifth of respondents (19.84%) indicate
they will "never" have a neighbor or neighborhood child take care of their
pet.
Just why is
in-home pet care the clear-cut preference among survey respondents? Nearly
three-fourths (74.65%) indicated the "greatest benefit of at-home pet care"
is that the "pet maintains daily routine in comfortable and familiar surroundings."
Other reasons included "pet receives regular affection, attention and nurturing"
(15.46%), "pet not exposed to germs, viruses and diseases common to group
care" (2.64%), "pet receives regular exercise" (2.29%), "personalized care,
medical needs and otherwise" (2.29%), and "convenience" (2.20%).
By a landslide
(64.91%), respondents felt "overnight sitting or daily visits in the pet's
home" was "the most valuable pet care service." "Boarding and daycare in
the sitter's home" (12.18%), "private and group on-leash dog walks" (11.55%),
"group off-leash dog adventures" (4.12%), "pet taxiing to the groomer,
vet and/or trainer" (0.72%), "yard pet waste cleanup" (0.63%), and "miscellaneous
home care (watering plants, taking in mail, etc.)" (5.91%) made up the
difference on this point.
When asked "how
important do you feel it is for a pet care professional to be professionally
trained, screened, background checked, bonded and insured?," an overwhelming
80.67% of respondents indicated "extremely -- I won't entrust my pet otherwise."
Survey Methodology
Between October 19 - 29,
2007 1,133 pet owners were surveyed, with 55.83% owning one or more dogs,
31.86% owning one or more cats and 12.31% owning one or more other animals
(fish, reptile/amphibian, farm animal or other).
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